If you have an enquiry about The Pearson Pension Plan or would like to raise any questions please complete this form below.
Alternatively, if you need to send us any documents, please complete the Submit a document form.
If you have a query about Salary Exchange, please raise a ticket through MyHR. You will need to select Ask HR, then Pension within the MyPay section. Please then select Process Pension within the Category drop-down options.
Alternatively, you can contact the pensions team
For general queries please contact:
| Email: | pensions.helpline@pearson.com |
|---|---|
| Phone: | Helpline: (Freephone) 0800 7811378 (+44 203 7888562 if calling from outside the UK) Phone lines are open Monday – Friday 8.30am – 5.30pm, excluding bank holidays |
| Post: | The Pearson Pension Plan, PO Box 645, Darlington, DL1 9HP |
If you have a query about your pension payments, please contact the payroll department on the details below:
| Email: | pensionerpayroll@pearson.com |
|---|---|
| Phone: | Helpline: (Freephone) 0800 7811378 (+44 203 7888562 if calling from outside the UK) Phone lines are open Monday – Friday 8.30am – 5.30pm, excluding bank holidays |
| Post: | The Pearson Pension Plan, PO Box 645, Darlington, DL1 9HP |
If you are receiving your pension payments from an annuity provider and have a query, please contact them directly.
